"We need to be using more AI"

"WE NEED TO BE USING MORE AI” - says almost every SME leader we talk to. 

This is the equivalent of walking into the doctor and saying “I need to be taking more medicine” - the process would never work like that.

First, the doctor would ask you some questions about your health - the context.

Next, they’d take your vital signs - heart rate, blood pressure, oxygen levels etc.

Only then would they start to put together their diagnosis of what's wrong with you and the medicine you need to take to get better. 

Businesses who believe “we need to be using more AI” are almost certainly right - but to identify the tool that will have the biggest impact on their business, they must follow the same process as a patient going to the doctor.

1️⃣ Define your business’s vital signs - which metrics tell you how well your business is performing? 

2️⃣ Collect this data - make sure you are reliably and accurately collecting the data

3️⃣ Put it in one place - a doctor uses different apparatus to collect each vital sign but then records it in one place to assess the patient as a whole. Businesses use different software to collect different data - it needs to be unified into one place to review the business as a whole

4️⃣ Diagnose and Act - only once you’ve got the full picture can you start to dig into what to do to be healthier - or where you could be using more AI. 

At Opbox we believe that the first use-case in successfully implementing AI into any business - particularly SMEs - is as follows:

1️⃣ CONNECT - all your data sources together

2️⃣ UNIFY & CLEAN - create one single source of truth - a data warehouse

3️⃣ ACT - reliably diagnose where you need to put your focus